Tampa
Patio Enclosures Sunrooms & Pool Enclosures
Overview
Patio Enclosures offers you a wide range of custom-designed, custom-manufactured sunrooms, solariums, screen rooms, screen porches, replacement windows & more.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Innovativeness
Overall
Quality
Pricing
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Review:This review is based on various feedback from clients who have interacted with Patio Enclosures/Hartshorn Custom Contracting. The overall rating for the company is 3.2 out of 5, indicating that while there are some positive aspects, there are also several areas that require improvement.One of the main strengths of the company is its quality of work. Many clients have praised the quality of the materials and the professionalism of the installation team. However, some clients have experienced issues with the installation process, including delays, miscommunication, and subpar workmanship.Pricing is another area where the company receives positive feedback. Many clients feel that the prices are competitive and reasonable, especially considering the high quality of the products and services provided.Innovativeness is also a strong point for the company. Many clients have praised the company's ability to adapt to their needs and preferences, and to offer customized solutions that meet their specific requirements.However, one of the main areas where the company falls short is in its customer service. Many clients have reported difficulties in getting in touch with the company, and have experienced long delays in getting issues resolved. Some clients have also reported feeling nickel-and-dimed, with additional charges for services that were not clearly outlined in the initial contract.One of the major issues that seems to be consistently reported by clients is a lack of communication and responsiveness from the company. Many clients have reported feeling like they were left in the dark about the status of their project, and had to repeatedly follow up with the company to get updates.Another issue that has been reported is the company's tendency to prioritize sales over customer satisfaction. Some clients have reported feeling pressured to sign contracts and make payments without fully understanding the terms and conditions.Overall, while Patio Enclosures/Hartshorn Custom Contracting has its strengths, it also has some significant weaknesses that need to be addressed in order to improve customer satisfaction. With some improvements in communication, customer service, and sales practices, the company could potentially increase its overall rating and become a more reliable and trustworthy partner for its clients.
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Hours
Closed
Saturday
Sunday
Monday
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Friday
Categories
Construction & Development
Construction & Modeling
Sunroom contractor
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