Pasco Roofing, located at Building 6736, US-19 Street in New Port Richey City, offers a range of services, including roof repair and installation. The company's working hours are from 8:00 AM to 4:30 PM on weekdays, with no Saturday or Sunday services. The location is wheelchair accessible, with both parking and entrance areas accommodating people with mobility issues.
Clients have shared mixed experiences with Pasco Roofing. On one hand, many customers have praised the company for its high-quality work, professionalism, and excellent communication. Ed, a salesman at the company, has been particularly commended for his knowledge, friendliness, and responsiveness. The company's roof installation and repair services have been described as efficient, thorough, and well-executed, with attention to detail and a focus on customer satisfaction.
However, there are also concerns about the company's follow-up after the completion of work. One client reported a delay in receiving a response to a warranty issue, leading to concerns about the company's commitment to customer support. It is worth noting that this is an isolated incident, and most clients have been satisfied with the company's service.
Pasco Roofing has received a 4.6-star rating from third-party review sites, indicating a generally positive reputation. The company is co-branded with Pasco Roofing, suggesting a strong relationship with its partner organization. Overall, while there are some concerns about follow-up support, Pasco Roofing appears to be a reputable company with a focus on quality work and customer satisfaction.
**Issue:** Delayed response to warranty issue.
Overall, Pasco Roofing seems to be a reliable choice for roof repair and installation services, with a strong focus on quality and customer satisfaction. However, the company may need to improve its follow-up support to address potential concerns and ensure that clients feel valued and supported throughout the process.