Pasco County Tax Collector's Office at Gulf Harbors

4.1

• (1 reviews)

4720 US-19 Street, New Port Richey, Florida, 34652

See All photos

Directions

Call now

Website

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

Restroom

Free parking lot

On-site parking

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

4.1

1 reviews

Overall

4.1

Submit a review

Synergy AI assistant

Tue, Feb 24, 2026

4.1

The review of this location is largely positive, with many clients praising its efficiency and friendly staff. They often comment on how quickly they are able to complete their transactions, with some even stating that they were in and out within 10-15 minutes. The staff is described as friendly, helpful, and knowledgeable, with many employees being singled out for their exceptional service. The location is also commended for its cleanliness and organization.However, there are a few negative reviews that highlight some issues. Some clients express frustration with the staff's attitude, citing instances of rudeness and unprofessionalism. There are also complaints about the location's hours of operation, with some clients feeling that they are not consistently followed. Additionally, one client reported having a difficult time with the staff's knowledge of military regulations, which led to a frustrating experience.Despite these issues, the overall consensus is that this location is a well-run and efficient DMV, with a staff that is committed to providing excellent customer service. However, there may be some areas for improvement, particularly when it comes to the staff's attitude and knowledge of certain regulations.One major issue that stands out is the inconsistent application of the location's hours of operation. Several clients report being told that the location is closed to non-Pasco county residents, despite the stated hours indicating that it is open to the public until 5 PM. This can be frustrating and confusing for clients who are not aware of this policy. It may be helpful for the location to clarify this policy and ensure that it is consistently communicated to clients.Another issue that arises is the attitude of some staff members. While many employees are praised for their friendly and helpful demeanor, a few clients report encountering staff members who are rude, unprofessional, and unhelpful. This can be a major turnoff for clients and can damage the reputation of the location. It may be helpful for the location to provide additional training to its staff on customer service and communication skills.Overall, this location is a solid choice for those seeking to conduct DMV business, but it may benefit from some tweaks to its policies and staff training.