Pasco County Building Permits

2.4

• (1 reviews)

7530 Little Road, New Port Richey, Florida 34654

19.62

7530 Little Road, New Port Richey, Florida 34654

19.62

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Directions

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Website

Overview

The Department of Emergency Management plans for and responds to both natural and man-made disasters.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

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Reviews

All our ratings are from genuine customers

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2.4

1 reviews

Overall

2.4

Pricing

2.6

Quality

2.5

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Synergy AI assistant

Mon, Feb 23, 2026

2.4

The overall experience at this Pasco County location is below average. The quality of services and customer interactions can be inconsistent, with some employees being helpful and others being rude or unprofessional. The pricing seems to be somewhat reasonable, but the lengthy wait times and frustrating process can be costly in terms of time and effort. While there are some bright spots, such as a few employees who are knowledgeable and courteous, the overall atmosphere of the location feels disorganized and inefficient.Despite some efforts to modernize and improve the permitting process, the location still struggles with delays and miscommunication. The Accela system, which was supposed to simplify the process, has instead caused more problems and confusion. The inspectors' inconsistent inspections and the lack of follow-up have led to frustration among contractors and homeowners.There are a few issues that need attention. Communication between departments and employees is often lacking, leading to confusion and delays. The wait times for phone calls and in-person visits can be excessive, and the automated phone system is often unhelpful. The website for permit research is also clunky and not user-friendly.Some employees, like Brandie W. and James Sicuroi, stand out for their exceptional customer service and professionalism. They demonstrate a commitment to helping customers navigate the complex permitting process. However, these positive experiences are not enough to offset the many negative reviews and complaints about the location.In summary, while there are some bright spots, the Pasco County location needs significant improvement in terms of quality, efficiency, and customer service. By addressing the issues of communication, wait times, and employee training, the location could potentially become a more positive and productive experience for all stakeholders.