This car parts store has been serving customers for a long time, as evidenced by its high rating of 4.7. Customers praise the store's quality parts and friendly, knowledgeable staff. Tilo, the owner, is often mentioned as being particularly helpful and honest in his dealings with customers. He and his team are known for their excellent customer service, going above and beyond to ensure that customers get the parts they need.The store's wide selection of European car parts is a major draw for customers, and many have praised the store for carrying a wide range of high-quality parts. Some customers have noted that the store's prices can be a bit higher than those at larger chain stores, but many feel that the quality and service are worth the extra cost.One potential drawback is that the store's inventory is not always complete, as one customer noted that they did not have a specific part in stock. However, Tilo is known for ordering parts from other suppliers and getting them to customers quickly.The store's small business model has allowed it to develop a loyal customer base, with many customers praising the store's personalized service and attention to detail. Overall, this store is a great option for customers looking for high-quality car parts and excellent customer service.One issue that has been noted by a few customers is the store's limited selection of parts, particularly for certain makes and models. However, Tilo's ability to order parts from other suppliers and his commitment to customer satisfaction have helped to mitigate this issue.