This pet resort has been a haven for many furry friends and their owners. With a wheelchair-accessible parking lot and entrance, it's a welcoming space for everyone. The staff is highly responsive and caring, often going above and beyond to make sure the pets feel at home. The facilities are clean and well-maintained, with spacious suites that include windows for pets to enjoy the view.
One of the standout features of this resort is the optional camera system, which allows owners to check in on their pets remotely and feel more at ease while they're away. The staff is also very organized and communicative, providing regular updates and photos to keep owners informed.
While the resort has received some criticism for its pricing, many owners feel that it's worth the cost for the excellent care and attention their pets receive. The staff is flexible and accommodating, offering a range of services and extras to suit different pets' needs.
However, one owner did report feeling unwelcome when asking questions about the resort's policies and standards, which is a concern. It's also worth noting that the resort charges extra for services like playtime and petting, which may be a surprise for some owners.
Overall, Parkway Pet Resort is a solid choice for pet owners looking for a trustworthy and caring boarding facility. While it's not perfect, the staff's commitment to pet welfare and the resort's clean and welcoming environment make it a great option for many families.