This business is a well-established medical practice in Sarasota, Florida. The office is run by a team of caring and knowledgeable pediatricians, including Dr. Southerland, who is highly praised by patients for her exceptional bedside manner, thoroughness, and genuine care for her patients. The staff is also friendly and welcoming, with many patients commenting on the warm and inviting atmosphere of the office. The practice is equipped to handle a range of medical needs, from routine check-ups to more complex health issues.However, there are some areas for improvement. Some patients have reported difficulty getting appointments, with some feeling that the office is understaffed or has high turnover rates. Additionally, there have been a few instances of rudeness from the front desk staff, which is unacceptable.In terms of accessibility, the office appears to be wheelchair accessible, with a ramp and elevator available for patients with mobility issues. The office also accepts a variety of payment methods, including NFC mobile payments, debit cards, and credit cards.Overall, this business is a solid choice for families seeking high-quality pediatric care in Sarasota. While there may be some minor issues to work through, the dedicated staff and caring doctors make this a great option for those looking for a trustworthy and compassionate healthcare provider.One notable issue that arises from the client feedbacks is the difficulty in scheduling appointments and managing the office's capacity to accommodate new patients, which seems to be a major source of frustration for some clients. Moreover, some of the staff members have been reported to be rude and unfriendly to the clients, which can have a negative impact on the client experience and the overall reputation of the business. It is worth noting that the office has taken steps to address some of these concerns, such as clarifying their policies on vaccinations and patient handling, and ensuring that staff members are following proper infection control protocols. However, more attention may need to be paid to improving communication and appointment scheduling processes to ensure a smoother experience for clients.