The location is a resort hotel with various amenities, including a pool, a bar, and a game room. The staff is generally friendly and welcoming, with some reviewers highlighting the excellent service they received. The resort is located in a quiet area, which is a plus for families and those looking for a relaxing stay. However, some reviewers have mentioned that the WiFi connectivity can be poor, and there have been issues with the air conditioning and trash collection.The resort offers various types of accommodations, including townhouses and condos, which are spacious and well-appointed. The pool area is a highlight, with a large pool and a smaller splash pool for kids. However, some reviewers have mentioned that the pool area can get crowded during peak season.One issue that has been mentioned by several reviewers is the inconsistent thermostat settings in some of the accommodations. Some guests have reported that the thermostat was set too high or too low, which can make it difficult to get a good night's sleep.Overall, the resort is a good option for families and those looking for a relaxing stay in the Kissimmee area. However, it's worth being aware of the potential issues with WiFi connectivity and thermostat settings before booking.