This business location seems to be a reliable option for homeowners and builders in Citrus County, Florida. Papa Bear Jay Ruane has been in the business for over two decades, which suggests a high level of expertise and professionalism. The company's website is clear and informative, and the features listed include wheelchair-accessible parking and entrance, which is a significant plus for customers with disabilities.The testimonials provided by satisfied customers highlight the quality of the company's work and the personal touch provided by Jay Ruane. One customer has been enjoying their home for 17 years, and another is thrilled with the result of a garage conversion project. However, there is also a negative review from a customer who had a poor experience with Jay's responsiveness and professionalism.One issue that stands out from the reviews is the need for improvement in responsiveness and professionalism, particularly in handling customer inquiries and follow-up communication. A brief conversation with Jay Ruane ended abruptly, and subsequent messages and calls went unanswered, leading the customer to seek services elsewhere.Overall, this business location seems to offer a range of services, from home inspections to custom home building, and has a solid reputation among some customers. However, the need for better communication and responsiveness is an area that requires attention to maintain a positive reputation.