The location of Dr. Pankratz's practice is in Building 1921, Waldemere St Street, Suite 701, in Sarasota City. The office is easily accessible for patients with disabilities, as it has a wheelchair-accessible restroom, parking lot, and entrance. The practice accepts various payment methods, including NFC mobile payments, debit cards, and credit cards. Appointments are recommended, but patients can also try to get a walk-in appointment. The office hours are from 8:00 AM to 4:30 PM on weekdays, excluding weekends.The patients who have reviewed the practice have generally had positive experiences. They praise Dr. Pankratz for being a good listener, providing thorough care, and taking the time to explain things clearly. The staff is also appreciated for being friendly and helpful. However, there is one major issue that has been reported by a patient. The office staff was unprofessional and unkind during a phone conversation, which led to the cancellation of the patient's appointment. The patient felt disrespected and was left feeling frustrated.Overall, the practice seems to have a strong reputation for providing high-quality medical care, but it's essential for the office staff to work on improving their communication and customer service skills to ensure a positive experience for all patients.