Tampa Bay
Palmer Ranch I - Intercoastal Medical Group
53.33
53.33
Overview
Intercoastal Medical Group is a professional association of more than 100 highly credentialed physicians encompassing many medical specialties.
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Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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Appointments recommended
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Intercoastal Medical Group located at Building 8592, Potter Park Dr Drive, Suite 100 in Sarasota City is a professional association of over 100 credentialed physicians covering various medical specialties. Despite its large size and presence, the group has received numerous complaints from patients about the quality of service they provide.Many patients have reported difficulties in getting appointments, with some being placed on lengthy hold or not being able to get through to the office by phone. The staff has also been described as rude, unprofessional, and uncaring, with some patients feeling like they are just a number rather than a valued patient.There have been instances where patients have been discharged from the practice without being seen by a doctor, and in some cases, prescriptions have not been filled on time or have been lost in the process. Some patients have even reported being hung up on or receiving rude responses from staff when trying to resolve issues.On the positive side, some patients have reported having good experiences with certain doctors, particularly Dr. Pail and Dr. Spinella, who are described as thorough, knowledgeable, and caring. However, these positive experiences are vastly outnumbered by the negative ones.One of the main issues with Intercoastal Medical Group is its lack of responsiveness to patient needs. Patients have reported waiting for extended periods of time to get appointments, and when they do, they are often rushed through the process without being given adequate attention. This has led to feelings of frustration and mistrust among patients.Another issue is the group's billing practices. Some patients have reported receiving unexpected bills or being charged for services that they did not receive. This has caused undue stress and financial burden on patients who are already dealing with health issues.Despite its large size and resources, Intercoastal Medical Group seems to be struggling with providing quality service to its patients. The group's lack of responsiveness, unprofessional staff, and billing issues have all contributed to a negative experience for many patients. However, it's worth noting that some patients have had positive experiences with certain doctors, but these experiences are not representative of the group as a whole.The biggest issue with Intercoastal Medical Group is its lack of accountability and responsibility towards its patients. The group seems to be more concerned with making money than providing quality care to its patients. This is unacceptable and has led to a loss of trust among many patients.In order for Intercoastal Medical Group to improve, it needs to prioritize its patients' needs and take steps to address the issues that have been raised. This includes improving its responsiveness, being more transparent with billing practices, and providing adequate training to its staff to ensure that they are providing quality care to patients. Until these issues are addressed, patients should be cautious when choosing this group as their healthcare provider.
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