Tampa Bay
Palma Sola Animal Clinic
34.80
34.80
Overview
Palma Sola Animal Clinic is a full-service veterinary clinic, offering quality and affordable care for your pet. Surgical, dental and wellness appts available.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Free parking lot
Appointments recommended
Appointment required
On-site parking
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Innovativeness
Pricing
Quality
Overall
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This review of Palma Sola Animal Clinic provides a balanced assessment of the facility. The overall rating is 4.5, reflecting a mix of positive and negative experiences from clients. The quality of care is highly rated at 4.2, with many clients expressing appreciation for the staff's friendliness, thoroughness, and willingness to answer questions. However, the pricing is less impressive, with a rating of 3.8, suggesting that some clients find the costs to be high. The innovativeness of the clinic is notable, with a rating of 4.5, implying that the staff is open to new ideas and approaches. A major issue has been identified, with some clients expressing frustration with the billing process, resulting in overcharged patients and a lack of communication. Overall, the clinic excels in terms of quality care, but may need to work on pricing and billing procedures to better serve its clients.
The staff at Palma Sola Animal Clinic are consistently praised for their kindness, patience, and professionalism. Many clients mention that the staff takes the time to explain things in a way that is easy to understand and that they are knowledgeable about their pets' conditions. The clinic seems to have a good relationship with its clients, with many expressing their loyalty and gratitude towards the staff.
One of the strengths of the clinic is its willingness to accommodate clients with urgent or emergency situations. Many clients have praised the clinic for its ability to see them quickly and for its rapid response to test results. The clinic also seems to have a good system in place for handling prescriptions and medication.
However, there have been some issues with the clinic's billing process. Several clients have reported being overcharged for services or prescriptions, and some have expressed frustration with the clinic's lack of communication about these issues. In one instance, a client reported being told that they had been charged for a service that they had not received.
The clinic's parking and waiting areas have also been criticized by some clients. Several have mentioned that the waiting area can be dirty or cluttered, and that the parking lot can be difficult to navigate.
Overall, Palma Sola Animal Clinic seems to be a well-regarded facility with a commitment to providing high-quality care to its clients. However, it may need to work on improving its billing procedures and addressing some of the issues with its facilities to better serve its clients.
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Hours
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