This veterinary clinic seems to be a mixed bag. On one hand, the staff is described as very friendly and the clinic offers great follow-up care with the vet. The pricing is also considered to be very reasonable. On the other hand, the new management has been criticized for changing the services and increasing prices significantly. One client felt that the communication was terrible and that staff and management were telling them different things. The clinic's new way of doing things seems to have left a bad taste in some clients' mouths. Unfortunately, there's a lack of consistency in the quality of care and communication. It's worth noting that the clinic has made efforts to be wheelchair accessible, which is a plus. However, it's unclear how this aspect of the business will be maintained in the long run. Overall, the clinic's new management has raised some concerns, but its commitment to affordability and accessibility is still a redeeming quality. One of the main issues that stands out is the fact that the new staff and management seem to be operating in a way that is quite different from the previous owners, and some clients are feeling the negative impact of this change.