This place is a great spot for orthodontic care. The staff is very welcoming and friendly, making patients feel comfortable and at ease. Many patients have mentioned that the staff, particularly Kenia, Meleana, Lia, and Josie, are professional, knowledgeable, and kind. They take the time to answer questions and explain procedures in a clear and concise manner.
The location is wheelchair accessible, with a wheelchair-accessible parking lot, entrance, and restroom. This makes it a great option for patients with mobility issues.
While there are no major issues with the location, one patient did have a bad experience due to staff being distracted and not paying attention to their child's appointment, resulting in wetting their face twice without apologizing. This incident highlights the importance of staff focus and attention to detail.
Overall, Palm Tree Orthodontics appears to be a top-notch option for orthodontic care, with a strong focus on patient comfort and satisfaction.