Tampa Bay
Palm Terrace Assisted Living Facility & Adult Day Care Center
10.59
10.59
Overview
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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Palm Terrace Assisted Living & Adult Day Care Center is a well-established facility that provides a range of services to its residents. The staff is generally friendly and attentive, with many residents and their families expressing gratitude for the care and support they receive. The facility is clean and well-maintained, with spacious rooms and a variety of activities available to residents.However, there have been some issues with communication and follow-up, with a few residents and their families reporting difficulties in getting in touch with staff or receiving a timely response to their concerns. Additionally, one reviewer mentioned that they were disappointed with the initial assessment process and felt that the staff was not transparent about the costs and services provided.Despite these issues, the majority of reviewers have been extremely satisfied with the care and services provided by Palm Terrace. Many have praised the staff for their kindness, patience, and professionalism, and have appreciated the sense of community and belonging that the facility provides. Overall, Palm Terrace seems to be a reputable and caring facility that prioritizes the needs and well-being of its residents.It's worth noting that one of the reviewers had a very different experience, which was acknowledged and apologized for by the staff. The reviewer expressed frustration with the lack of communication and the initial assessment process, which was disappointing for them.
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