The location is well-rated by patients, with a focus on personalized care for adults 65 and above. The staff is friendly and caring, with many patients expressing their gratitude for the attention and professionalism they receive. Dr. Morales and his team, including nurse practitioners like Maureen Green, are praised for their exceptional care and compassion.However, there is one notable issue - inconsistent service with some patients experiencing difficulty getting appointments or being seen by the doctor, leading to frustration and a sense of being forced to see a PA instead. It's essential to address these concerns to maintain a high level of patient satisfaction and loyalty.Despite this, the office has a strong commitment to patient care, with many patients raving about the staff's kindness, empathy, and willingness to listen. The office is clean and well-organized, and the staff is responsive to patient needs. With some improvements to their scheduling and appointment management, My Care Medical could become an even more exceptional medical practice.