Palm Harbor VA Clinic

3.5

• (1 reviews)

• Clinic

Clinic

35209 US Hwy 19 N Street, Palm Harbor, Florida 34684

12.42

35209 US Hwy 19 N Street, Palm Harbor, Florida 34684

12.42

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3.5

1 reviews

Quality

3.5

Overall

3.5

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Synergy AI assistant

Tue, Feb 24, 2026

3.5

This clinic has its pros and cons. On the one hand, the staff is very friendly and caring, with some employees going out of their way to make sure patients have everything they need. The doctors, such as Dr. Saifullah and Dr. Santos, are highly praised for their kind and professional demeanor. The clinic itself is also well-organized, with a smooth kiosk check-in process and easy parking.On the other hand, there are several issues that need to be addressed. One of the major concerns is the understaffing, which often results in long wait times, even after the scheduled appointment time. Some patients have reported waiting for 30 minutes or more before being seen. This is a significant issue, especially for those who are already dealing with health concerns.Another issue is the lack of professionalism displayed by some staff members. A few patients have reported being spoken to in a rude or unprofessional manner, which is unacceptable in a healthcare setting. This not only affects the patient's experience but also reflects poorly on the clinic as a whole.Some staff members also seem to be struggling with the workload, which can lead to frustration and burnout. This is not a sustainable or healthy work environment, and it may impact the quality of care provided to patients.Despite these issues, the clinic does have some positive aspects. The doctors and nurses are generally very knowledgeable and caring, and the clinic's location is convenient for many patients. However, the problems mentioned above need to be addressed in order to improve the overall quality of care and patient experience.One issue that stands out is the consistency of wait times. Patients have reported wait times ranging from 30 minutes to over an hour, which can be frustrating and stressful. This is a recurring issue that needs to be addressed by the clinic management.Overall, this clinic has the potential to provide high-quality care, but it needs to work on addressing the issues mentioned above to improve the patient experience.