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Palm Harbor Rentals IS NOW 4K AUTO REPAIR LLC
13.23
13.23
Features
Wheelchair accessible entrance
Wheelchair accessible restroom
Wheelchair accessible seating
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
Gender-neutral restroom
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Quality
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This U-Haul location at Building 37240, US Hwy 19 N Street, Palm Harbor City has generally positive reviews from customers. The team, particularly Randy and Marcie, are professional, kind, and go above and beyond to ensure a smooth experience. They offer excellent customer service, and their trucks are clean and well-maintained. However, there are some concerns about punctuality, as some customers have reported waiting for extended periods before being assisted.
While the location has some amenities, such as a gender-neutral restroom and wheelchair-accessible seating, the lack of clear signage and disorganization might be an issue for some customers. On the other hand, the staff's willingness to work with customers and provide help beyond what is expected is commendable. Some customers have reported negative experiences with the U-Haul app, which has been marked with a zero-star rating.
The LGBTQ+ friendly environment and transgender safespace are notable features of this location, which is appreciated by customers. The staff's professionalism, kindness, and attention to detail have earned them a reputation as a top-rated U-Haul location. However, there is room for improvement in terms of punctuality and communication.
The main issue with this location is the concern over punctuality, with some customers experiencing extended wait times before being assisted.
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