This business location has a solid reputation among clients. The overall score of 4.4 suggests a high level of satisfaction, but not perfection. Quality of services is also very good, with a score of 4.2 out of 5. Pricing is considered excellent, with a score of 4.9 out of 5, indicating that customers feel the services are well worth the cost. The innovativeness of the business is also noteworthy, with a score of 4.6 out of 5, suggesting that they are proactive and willing to try new approaches. However, there is one issue that has been reported by a client, where the groomer did not respect their request to not pluck the dog's ears, resulting in an ear infection. This incident has left a negative impact on the business, but overall, the business has a good reputation and is considered a reliable choice for pet grooming.