Palm Garden of Ocala

4.3

• (1 reviews)

2700 SW 34th Street, Ocala, Florida 34474

83.02

2700 SW 34th Street, Ocala, Florida 34474

83.02

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Overview

Palm Garden of Ocala is a premier provider of short-term, long-term care and rehabilitation services in Ocala, Florida.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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4.3

1 reviews

Quality

3.1

Overall

4.3

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Tue, Feb 24, 2026

4.3

The facility's general cleanliness and well-maintained environment are notable strengths. Many visitors and residents comment on the pleasant atmosphere and friendly staff. The rehabilitation and care services are also highlighted as being of high quality. However, there are concerns raised about inconsistent staffing and inadequate response to call lights, which affects the overall quality of care. The pricing is considered reasonable, and the innovativeness of the facility in incorporating advanced rehabilitation techniques and technologies is impressive. Despite some isolated issues, the overall experience for many visitors and residents is positive, with a strong sense of compassion and care for those in need. The facility is very polite and clean, with a friendly staff that is willing to help. The residents seem happy and content, and the staff is responsive to their needs. However, there is one notable issue that raises concerns about the facility's management and accountability. In one instance, the staff allowed a family member to use a power of attorney to check out a resident, despite previous denials and despite ignoring hospital paperwork that transferred the resident to the facility. The facility also refused to release medical records, even with the presence of police. This incident raises serious concerns about the facility's policies and procedures regarding resident safety and confidentiality. The overall impression of Palm Garden is one of a well-maintained and caring facility. The staff is friendly and accommodating, and the rehabilitation services are of high quality. However, there are some concerns raised about staffing issues and inadequate response to resident needs. The facility's pricing is considered reasonable, and the innovativeness of the rehabilitation techniques and technologies is impressive. Despite some isolated issues, the overall experience for many visitors and residents is positive.