The majority of customers have had positive experiences at Palm Auto Brokers, with many reviewers praising the helpful and friendly staff, particularly Lori and Marsh. Many customers have reported getting approved for loans with low down payments and decent payments, even with bad credit. Some reviewers have also mentioned that the dealership goes above and beyond to help customers, such as fixing issues with vehicles after the sale.However, there are some negative reviews that highlight issues with the dealership. Some reviewers have reported buying vehicles with hidden problems, such as faulty transmissions or catalytic converters. Others have complained about the dealership's business practices, such as changing quotes and down payments without explanation.One reviewer reported having a bad experience with a vehicle that broke down after a few days of ownership, but the dealership did eventually offer to fix the issue. Another reviewer reported being pressured into buying a vehicle without having a chance to test drive it or inspect it properly.Despite these negative reviews, many customers have reported having great experiences at Palm Auto Brokers and would recommend the dealership to others. The dealership has a rating of 3.9 stars on third-party ratings, indicating a generally positive reputation.Overall, it seems that Palm Auto Brokers is a reputable dealership that tries to help customers with bad credit get into vehicles, but may have some issues with quality control and business practices. However, the dealership's staff is generally friendly and helpful, and many customers have reported having positive experiences.