Tampa Bay
Pak Mail
48.77
48.77
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Free street parking
Onsite services
Identifies as women-owned
Identifies as women-owned
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This location offers a wide range of services, from shipping and mailing to notary public and legal services. The staff is generally friendly and helpful, with many customers praising their exceptional service. The store's expertise in packing and shipping valuable items, such as art and fragile objects, is particularly noteworthy.However, some customers have reported issues with customer service, including rudeness and unhelpfulness. Additionally, there have been reports of lost packages and difficulties with tracking. The store's pricing is often competitive, but some customers have been charged extra fees for services.One major issue is that the store does not provide receipts for packages, which can make it difficult for customers to track their shipments. This has led to frustration and mistrust among some customers.The store's innovativeness is notable, as it has made efforts to improve its services and reputation under new ownership. The staff is now more friendly and welcoming, and the store has made efforts to update its policies and procedures.Overall, this location is a decent option for those in need of shipping and mailing services, but customers should be aware of the potential issues with customer service and tracking.
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