This location seems to have some inconsistencies in its service. On one hand, clients appreciate the friendly and professional staff, and the ease of use of its wheelchair-accessible facilities. On the other hand, there are several complaints about the responsiveness of the attorneys and staff, with some clients feeling ignored or disrespected. The attorneys seem to be quite interested in high-paying cases, as evidenced by the story of a client being told they weren't taking on new customers at the time, but only after listening to their entire story. Some clients have also had difficulty getting a hold of the attorneys or receiving a response to their inquiries. It is a bit concerning that multiple clients have reported not receiving a call or email in response to their documents for a legal transaction. Despite these issues, the lawyers seem to have a good reputation when it comes to handling cases. Unfortunately, this inconsistent service seems to be a major issue. One major issue here is responsiveness to clients, with some attorneys and staff being unresponsive or ignoring clients' inquiries. This can be frustrating and make clients feel unimportant.