The business has a 3.7 out of 5 overall rating, indicating a generally positive experience for most customers. The quality of the business is rated 4.2 out of 5, suggesting that the properties and amenities are well-maintained and meet expectations. However, the pricing is rated 3.1 out of 5, which may indicate that some customers find the costs to be high or not worth the value. There is not enough information to provide a rating for innovativeness. The business offers a range of services, including apartment rentals, on-site parking, and wheelchair accessibility. The staff has received praise for being friendly, responsive, and professional. However, there are some concerns raised by customers regarding communication and responsiveness from management.Some customers have had positive experiences with the staff, finding them to be helpful and communicative. For example, Kristen was described as "amazing" and Andrew was praised for being professional and communicative. However, other customers have raised concerns about communication and responsiveness, with one customer stating that they had to wait months to hear back from management.Overall, the business has a mixed reputation, with some customers praising the staff and amenities, while others have concerns about the pricing and communication. The business could benefit from improving communication and responsiveness to address customer concerns and provide a more consistent experience.Some customers have had issues with communication and responsiveness from management. One customer stated that they had to wait months to hear back from management, while another customer found that the office was closed during business hours. The business could benefit from improving communication and responsiveness to address customer concerns and provide a more consistent experience.