This tiny, slick retailer has gained a loyal customer base thanks to its exceptional customer service and vast product selection. The staff, particularly Jimmy, is known for their extensive knowledge and willingness to help customers find the perfect products for their needs. The store offers a wide range of electronic cigarettes, e-juices, and accessories, making it a one-stop-shop for vape enthusiasts.The store's prices are highly competitive, with regular promotions and discounts available to customers. The loyalty program is also a great incentive, offering rewards and exclusive deals to repeat customers. While some customers have reported occasional issues with customer service, the vast majority of reviews praise the staff for their professionalism and helpfulness.One area for improvement is the store's ability to handle customer complaints. While Jimmy and other staff members have been known to go above and beyond to resolve issues, some customers have reported feeling neglected or unhelped when problems arise. This is a minor concern, however, and does not detract from the overall positive experience that OT Vapors offers.Overall, OT Vapors is a great option for anyone in the Kissimmee area looking for a reliable and knowledgeable vape shop. With its excellent customer service, wide product selection, and competitive prices, it's no wonder that this store has such a loyal customer base.