Tampa Bay
Osceola Mental Health Inc
73.51
73.51
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
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This business location seems to have some issues with customer service. Despite being wheelchair accessible, the wait times can be quite long, with some customers reporting waits of up to an hour or more. The use of starter packets of medications for every patient raises questions about the quality of care. Some customers have reported feeling like just a number, rather than being treated as an individual. The scheduling of lab results for patients who are already healthy may be a way to generate extra revenue from Medicaid and insurance payments, rather than providing necessary care.The business is wheelchair accessible, which is a positive feature, and it has a restroom and a parking lot that is also wheelchair accessible. However, the overall experience for customers seems to be lacking.One major issue with this business is the long wait times and the feeling of being treated as just a number. It seems like customers are being pushed through the system quickly, rather than being given the time and attention they need. This can be particularly difficult for people who are already struggling with mental health issues.
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