This review is based on the information provided. The business has received praise for its excellent customer service, friendly and knowledgeable staff, and prompt delivery and pick-up of equipment. The staff has been described as helpful, informative, and professional, with a strong emphasis on ensuring that customers are satisfied with their purchases. The business has also received praise for its flexibility, accommodating customers' needs and schedules, and offering a wide range of products and services.However, there have been some negative reviews, primarily related to issues with billing and insurance coverage. One customer reported a delay in receiving a bill for equipment rental, while another customer had issues with insurance coverage and was left with a large balance. These issues seem to have been addressed by the business, but they may still be a concern for some customers.Overall, the business appears to be well-regarded for its customer service and flexibility, but may have some issues with billing and insurance coverage.