The business provides quality medical services, with many clients praising the friendliness and professionalism of the staff. The orthodontic specialists seem to be knowledgeable and thorough in their treatment plans. The location is clean and well-organized, with amenities such as wheelchair accessibility and a restroom available. The pricing is reasonable, with many clients mentioning that they have found it to be affordable compared to other orthodontic services. However, there is one issue with the billing and communication, with some clients experiencing difficulties in getting their dental records or facing rude staff members.The business seems to have a good reputation, with a high rating from third-party sources and mostly positive reviews from clients. However, there are a few reviews that mention issues with customer service and communication. One client reported a negative experience with a staff member being rude and unhelpful. Another client mentioned that they experienced difficulties in getting their dental records and had to call multiple times to resolve the issue. Despite these issues, the business seems to be well-regarded for its quality of service and affordability.Some clients have reported feeling uncomfortable or disrespected by certain staff members, which could be a concern for potential clients. However, this issue seems to be isolated and not representative of the overall experience at the business.The business has a good reputation for providing quality services, but it's essential to be aware of the potential issues with customer service and communication. It's always a good idea to research and read multiple reviews before making a decision. Overall, the business seems to be a good option for those seeking orthodontic services, but it's crucial to be cautious and advocate for oneself to ensure a positive experience.