The experience at Orlando Health South Lake Hospital Center for Specialty Surgery was overwhelmingly positive for many patients. They found the staff to be friendly, caring, and professional. Many patients praised the cleanliness and organization of the facility, with some noting that it was one of the cleanest they had ever seen. The staff's attention to detail and dedication to patient care were also highlighted as strengths. However, not all patients had a completely positive experience. Some felt that the restrictions on leaving the facility during procedures were inconvenient and not explained well, which led to frustration and disappointment. Despite these issues, the majority of patients expressed high satisfaction with their care and treatment. Overall, the center's attention to patient comfort and well-being is evident in the feedback received. The availability of refreshments and snacks for patients and their families was appreciated by some, but not others, who felt that more substantial options would have been beneficial. The use of advanced medical technology and techniques was praised by some patients, but not all. The center's focus on patient-centered care and commitment to providing a positive experience is notable. While some patients felt that the facility could improve in certain areas, such as allowing patients to leave during procedures, the overall feedback suggests that the center is doing many things right. The staff's kindness, professionalism, and attention to detail were consistently praised, and the facility's cleanliness and organization were also commended.