Tampa Bay
Orkin
48.73
48.73
Overview
With over 120 years of experience, Orkin's an industry leader in commercial pest control. Make sure your business is protected from pests with help from Orkin.
Features
Wheelchair accessible entrance
Onsite services
Appointment required
On-site parking
Online estimates
Photos & videos
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Quality
Pricing
Overall
Innovativeness
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The overall experience with Orkin's Winter Haven location is satisfactory, but there is room for improvement in the quality of service. While the pricing is reasonable, some customers have reported issues with the staff's attitude and responsiveness. On the other hand, the innovativeness of the services is notable, with customers appreciating the thorough and detailed approach to pest control. However, some have reported inconsistent results, which may be a concern for potential customers.The staff at Orkin's Winter Haven location are generally friendly and professional, but some customers have reported instances of poor communication and a lack of follow-up. While some technicians, such as Oscar and Taylor, have received high praise for their expertise and courtesy, others have reported less satisfactory experiences. The office staff has also been criticized for being unhelpful and dismissive.The services provided by Orkin are thorough and detailed, with customers appreciating the use of high-quality equipment and products. However, some have reported inconsistent results, with some areas of their homes or businesses still experiencing pest issues despite regular treatments. This may be due to a lack of follow-up or inadequate attention to detail.One notable issue that has been reported by several customers is the lack of follow-up and communication from the office staff. Some customers have reported being left in the dark about their treatment schedules, billing, and other important details. This has led to frustration and a sense of being disconnected from the company.Overall, while Orkin's Winter Haven location has its strengths, there are areas where improvement is needed to provide a more consistent and satisfactory experience for customers. With attention to detail, communication, and follow-up, Orkin has the potential to provide excellent service and build a loyal customer base.
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