This location is a massage therapist place with a professional and skilled masseuse, as mentioned by one client. However, the experience is not consistent, as indicated by various feedbacks. Some clients received a good massage, while others were disappointed with the quality of service. One client even mentioned that the new massage therapist was rude and only tried to get more money from them. Another client had an issue with the cleanliness of the facility, stating that the massage tables sheets were not changed between clients. The location has a wheelchair accessible parking lot, which is a positive feature. However, the overall customer service seems to be lacking, with clients experiencing long waits and being told that the location was busy even though they had traveled a long distance to get there. The inconsistent quality of service and lack of professionalism seem to be major issues. It would be beneficial for the location to address these problems and provide a more consistent and welcoming experience for their clients.