The business location has received mostly positive reviews from customers. The overall rating of 4.1 indicates a generally satisfactory experience. However, the quality of service has been a mixed bag, with some customers experiencing poor quality work, such as chipped and breaking nails, uneven designs, and poor attention to detail. On the other hand, some customers have praised the business for its excellent service, cleanliness, and friendly staff.The pricing at this location seems to be on the higher end, with some customers feeling that it is not worth the cost. However, others have reported that the prices are reasonable and that the quality of service justifies the cost.The business has made efforts to be innovative and unique, with some customers praising the variety of services and products offered. However, some customers have reported that the business is not willing to accommodate their needs or make changes to their services.Some of the common issues reported by customers include:* Poor quality of work, such as chipped and breaking nails, uneven designs, and poor attention to detail* Rude or unprofessional staff, including a nail technician who was argumentative and unfriendly* Long wait times, with some customers reporting that they had to wait for over an hour for their appointment* Lack of accommodation for customers' needs, including a refusal to make changes to their services or provide refunds for poor quality work* Unwillingness to use quality products, with some customers reporting that they were given low-quality polish and other products.Despite these issues, the business has also received praise for its cleanliness, friendly staff, and excellent service. Some customers have reported that the business is very accommodating and willing to work with them to meet their needs.Overall, this business location has a mixed reputation, with some customers having a positive experience and others having a negative one. It seems that the business could improve by addressing the quality of work, being more accommodating of customers' needs, and using higher-quality products.