This location offers a variety of services, including repair, which is a definite plus for customers. The business has a wide range of categories, including heating contractor, air conditioning repair service, and home aircon repair. It's convenient that they offer services 24/7, making it easy for customers to get help whenever they need it. However, there's one major issue: the business has a history of poor customer service, as evidenced by multiple negative reviews. One customer waited several times for a technician to contact them about a heat pump repair, only to be met with a dismissive response from the owner. Another customer had a technician who did not service their AC system and offered no solutions, leading to the system breaking down a week later. This lack of reliability and communication is a major red flag for potential customers. On the other hand, many customers have had positive experiences with the business, praising their great service and prices. The business has a long history with some customers, who continue to use them for their repair needs.