Tampa Bay
Optum - City Center
4.82
4.82
Overview
At Optum Missouri, we take the time to listen and get to know you, so you can stay healthy and focused on your personal health goals. Find care near you.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
Pricing
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This business location has a decent overall score, indicating a somewhat average experience for customers. The quality of services is also mediocre, which is somewhat concerning. However, the pricing is highly rated, suggesting that customers find the costs to be reasonable.The business seems to have some issues with customer service, with multiple customers complaining about rude staff and long wait times. One customer even mentioned that they had an appointment for a month and still had to wait two hours, which is unacceptable. Additionally, the business seems to have a problem with empathy, with one customer suggesting that the doctor lacked compassion when dealing with elderly patients.The business is wheelchair accessible, which is a positive feature, and they accept debit and credit cards for payments. However, the fact that they have a problem with customer service and empathy is a major concern.One notable issue that stands out is the lack of respect for disabled veterans, as one customer mentioned being treated poorly despite their service to the country. This is a serious issue that needs to be addressed by the business.
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Medical Service
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