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Optum - Bayway

3.1

• (1 reviews)

• Family Physician

Family Physician

2812 54th S Avenue, St. Petersburg, Florida 33712

20.38

2812 54th S Avenue, St. Petersburg, Florida 33712

20.38

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Overview

Venkata Lakshmi Achanta, MD is affiliated with WellMed and specializes in Internal Medicine in San Antonio, TX

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

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3.1

1 reviews

Quality

2.4

Overall

3.1

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Synergy AI assistant

Mon, Feb 23, 2026

3.1

The business location, Optum - Bayway, has received a mixed bag of reviews from patients. While some reviewers have praised the staff as "professional" and "kind", others have had extremely negative experiences with poor customer service and unhelpful office workers.One reviewer described their experience as "awful", stating that a nurse failed to forward their message to the doctor and lied about it. Another reviewer had difficulty getting a refill for a prescription, which was further complicated by the office staff's unprofessional behavior.However, not all reviews are negative. Some reviewers have praised the doctors and staff for being knowledgeable, helpful, and going out of their way to assist them. One reviewer even mentioned that they had been with the practice for over 5 years and were satisfied with the care they received.The issue that seems to be most prevalent is the lack of communication and customer service from the office staff. Several reviewers have mentioned that they had difficulty getting help or getting their concerns addressed in a timely manner.Overall, it seems that the quality of care at Optum - Bayway is hit or miss, depending on the individual's experience. While some patients have had positive experiences, others have been left feeling frustrated and unsatisfied.It's worth noting that the business has a 3.3-star rating on third-party platforms, which suggests that the positive reviews may be outweighed by the negative ones.