Tampa Bay
Option Care
3.75
3.75
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This location seems to be struggling with providing basic services. The biggest issue is getting in touch with the staff, as multiple customers have reported difficulties in reaching them through phone calls. Many have left messages only to be ignored or left on hold for extended periods. This leads to delays in patients' intake process, which can be frustrating for both patients and healthcare professionals working with the company.The working hours seem standard, but it's unclear how effective the staff is in managing their time. The features, such as wheelchair accessibility, are a plus, but they don't seem to make up for the overall lack of service quality.It's worth noting that customers have experienced better service from other companies in the past, specifically Bioscript, which was praised for its helpful and knowledgeable staff.The web link provided is Option Care, which seems to be the company operating this location. However, the provided information is limited, and there's no information on pricing or innovativeness.
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