This business location seems to have a mixed reputation. While some customers have reported positive experiences, such as easy access to benefits and helpful staff, others have expressed frustration with issues like denied services, long wait times, and difficulty in getting reimbursed for medical expenses.Some customers have mentioned that the company's over-the-counter items program is slow and that they have had to wait a long time to receive their orders. Additionally, there have been reports of difficulties in getting referrals and scheduling appointments with specialists.On the other hand, a few customers have praised the company's benefits and customer service, stating that they have been pleased with their experience and would recommend the company to others.However, the majority of reviews suggest that the company's customer service is a major area of concern, with many customers reporting long hold times, unhelpful staff, and difficulties in getting their questions answered.The working hours listed for this location seem to be standard for a medical facility, with extended hours on weekdays and shorter hours on weekends.The company's website appears to be available, but some customers have reported difficulties in navigating it or finding the information they need.Overall, this business location seems to be struggling with customer satisfaction, particularly when it comes to customer service.