This location provides a range of medical services, including eye care and optical services. It offers a variety of designer eyewear and contact lenses, as well as eye exams. The office is open Monday through Friday from 9 am to 6 pm and Saturday from 9 am to 4 pm. It appears to be wheelchair accessible.
While the location has received generally positive reviews, some customers have reported issues with long wait times and poor customer service. One customer reported having to wait over 30 minutes for an appointment, while another customer said that the staff was rude and unhelpful.
Despite these issues, many customers have reported having positive experiences at this location. One customer praised the staff's friendliness and professionalism, while another customer appreciated the location's wide selection of eyewear options.
Overall, this location seems to have a mix of positive and negative reviews. While some customers have reported issues with customer service and wait times, others have praised the location's staff and selection of eyewear options.
One issue that stands out is the need for the location to improve its customer service. Several customers have reported having to wait long periods of time for appointments and have been treated poorly by staff. The location could benefit from implementing a more efficient scheduling system and providing better training to its staff on customer service.
Additionally, the location could benefit from improving its transparency and communication with customers. Some customers have reported receiving emails and texts confirming their appointments, only to be ignored when they arrive. This lack of communication can be frustrating and may lead to negative reviews.
Overall, this location has the potential to provide excellent eye care services, but it needs to improve its customer service and communication to meet the needs of its customers.