I had a mixed experience at this optical store. The staff was friendly and helpful, especially Itati, who assisted me with my glasses and was very knowledgeable. However, the store's layout and organization left much to be desired, with a cluttered and chaotic atmosphere that made it difficult to navigate. Additionally, the store was not very accessible for people with disabilities, with a wheelchair-accessible entrance but a narrow and winding path to the exam rooms. In terms of pricing, I found the prices to be reasonable, but not particularly competitive. The innovativeness of the store was also somewhat lacking, with a traditional and unoriginal approach to optical care. Overall, I would recommend this store to those who are looking for a friendly and helpful staff, but may want to consider other options for those who prioritize accessibility and innovativeness.Some of the main issues I had with the store include:* The layout and organization of the store, which made it difficult to navigate and find what I was looking for.* The lack of accessibility for people with disabilities, despite having a wheelchair-accessible entrance.* The store's approach to optical care, which was traditional and unoriginal.* The long wait times for appointments, which were often delayed or rescheduled.On the other hand, the staff was friendly and helpful, especially Itati, who went above and beyond to assist me with my glasses. The prices were also reasonable, and the store offered a wide selection of frames and lenses.