This RV repair shop has proven to be a reliable and professional service provider. Their technicians, especially Dave, have received high praise from customers for their expertise, patience, and excellent customer service. Many customers have reported that the shop's prompt and efficient service has saved them from being stranded or dealing with extended downtime. The shop's ability to travel to customers' locations, regardless of the distance, has been particularly appreciated. While there have been some instances where customers felt that the shop's pricing was not transparent, overall, the majority of customers have been satisfied with the cost of their repairs. The shop's willingness to work with customers to find solutions and provide helpful advice has been commended by many. One area for improvement is the communication about labor costs and the potential for extra charges for questions or issues that arise during the repair process. However, this appears to be an isolated issue and not a widespread problem. Overall, Open Road RV Repair has a good reputation and is a trustworthy choice for RV owners in need of repair services.