The location is generally pleasant, but it falls short in some areas. The place has a nice atmosphere and offers a variety of services, but the quality of these services can be inconsistent. The spa is LGBTQ+ friendly and has a welcoming environment, which is a significant plus. However, some guests have reported issues with customer service, particularly with one receptionist named Sally. It seems that communication and transparency can be a problem in this location. On the other hand, the spa offers a range of treatments, including skincare treatments, and has a nice online scheduling system. The location is also wheelchair accessible, which is a plus. Despite some issues, the place is generally well-maintained and has a nice view. Overall, it's a decent choice for those looking for a relaxing experience, but be prepared for some potential issues. The biggest drawback is the lack of transparency and poor communication, which can lead to frustrating experiences.