Tampa Bay
OnPoint Behavioral Health
12.23
12.23
Overview
Discover our experienced behavioral health providers at OnPoint Behavioral Health. Schedule your visit to receive personalized mental health care.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Quality
Overall
Innovativeness
Pricing
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The business has a comfortable and accessible location with wheelchair accessibility, making it a welcoming environment for patients with mobility issues. The staff is described as kind, caring, and professional, with some reviewers mentioning that they feel comfortable and at ease during their visits. Many reviewers praise the quality of care provided by the doctors and therapists, highlighting their expertise, empathy, and ability to listen. However, there is a notable exception where a reviewer experienced issues with the front office staff, citing dismissive behavior, lack of empathy, and frustration with scheduling and communication.Some reviewers have mentioned that the staff goes above and beyond to help patients, such as Dr. Williams' personal efforts to ensure medication availability for one patient. Others have praised the use of telehealth services, citing convenience and ease of access. The business also appears to be proactive in addressing patient concerns, with one reviewer noting that the owner apologized and made efforts to resolve issues with the front office staff.Despite some minor complaints, the overall tone of the reviews suggests that OnPoint Behavioral Health is a well-regarded and trustworthy business, prioritizing patient comfort, care, and satisfaction.
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