Tampa Bay
OneMain Financial
70.47
70.47
Overview
Find the closest OneMain Financial branch near you to talk to a real person. Get branch hours, directions, and phone numbers for our over 1,500 locations today.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
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Quality
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This location provides a wide range of services in the financial sector, including personal loans and loan agency services. The staff is generally friendly and welcoming, with some representatives standing out for their exceptional professionalism and helpfulness. Examples of good customer service include Nilsa, who went above and beyond to meet a customer's needs, and Marilyn, who was very pleasant and knowledgeable.The office itself is clean and well-maintained, with on-site parking available for customers. The building is also wheelchair accessible, with a parking lot and entrance designed for easy access. However, there have been some issues with communication and responsiveness, with some customers reporting difficulty in getting in touch with staff to update them on the status of their loan.Some customers have had positive experiences with the loan process, finding it to be fast and easy. However, there have been some complaints about the structure of the loan and the high interest rates. One customer reported being tricked into a loan with a high interest rate, and warned others to educate themselves before signing any loan agreements. Another customer reported being misled about the interest rate and how their payments would be applied. The location's working hours are regular, with extended hours on some days. The staff is generally friendly and accommodating, but some customers have reported negative experiences with certain representatives. One major issue with this location is the inconsistency in customer service and the transparency of the loan process. While some customers have had excellent experiences, others have been misled or treated poorly. This suggests that the staff may not always be well-trained or knowledgeable about the services they are providing.
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