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OneMain Financial

4.2

• (1 reviews)

3615 Florida S Avenue, suite 1200, Lakeland, Florida 33803

36.97

3615 Florida S Avenue, suite 1200, Lakeland, Florida 33803

36.97

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Overview

Find the closest OneMain Financial branch near you to talk to a real person. Get branch hours, directions, and phone numbers for our over 1,500 locations today.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

On-site parking

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Reviews

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4.2

1 reviews

Pricing

4.8

Innovativeness

4.4

Overall

4.2

Quality

4.1

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Synergy AI assistant

Mon, Feb 23, 2026

4.2

The OneMain Financial branch at 3615, Florida Ave S Street, Suite 1200, Lakeland City, is a financial service center that offers personal loans and loan agency services. The center is easily accessible with on-site parking and a wheelchair-accessible entrance.The staff at this location are generally friendly and helpful, with several customers praising their professionalism, knowledge, and courtesy. However, there are some concerns about inconsistent customer service, with a few customers reporting difficulties in getting in touch with loan specialists or feeling rushed during the application process.Some customers have expressed dissatisfaction with the loan approval process, citing unexpected changes in loan amounts or high interest rates. A few customers have also reported feeling harassed by repeated phone calls and emails from the center.On the other hand, many customers have reported having a smooth and easy experience with the staff, particularly with loan specialists like Yudith, Roxanna, and Justin, who were praised for their helpfulness and professionalism.Overall, while there are some issues with customer service and loan approval processes, the OneMain Financial branch in Lakeland City appears to have a strong reputation for friendly and knowledgeable staff. However, it is essential to be aware of the potential for inconsistencies and to communicate clearly with the staff during the application process.**Main issue:**Inconsistent customer service and loan approval processes, with some customers reporting difficulties in getting in touch with loan specialists or feeling rushed during the application process.