Oneco Smiles seems to be a professional and empathetic dental practice. The staff is friendly and courteous, with many patients mentioning their positive experiences with the doctors and hygienists. Dr. Hansill and her team are described as caring, patient, and gentle, making patients feel comfortable during their visits. Many patients have been visiting the practice for years, with some even mentioning that they look forward to their appointments.However, there is a major issue that stands out - a patient reported being overcharged and receiving unnecessary treatment, which led to a bad experience. This highlights the importance of proper communication and transparency in billing and treatment plans. It's essential for the practice to address this issue and ensure that it doesn't happen to other patients.On the other hand, many patients rave about the practice's cleanliness, professionalism, and attention to detail. They appreciate the thoroughness of the cleanings, the expertise of the doctors, and the kindness of the staff. The practice's commitment to providing excellent care and its willingness to accommodate patients with dental emergencies are also noteworthy.Overall, while there is room for improvement, Oneco Smiles appears to be a well-regarded dental practice with a strong focus on patient care and satisfaction.