The business seems to be a reliable source for tobacco and smoking-related products. However, inconsistent opening hours and poor customer service are notable issues. Despite having a wide selection of products, including CBD and kratom, some customers have reported difficulties in getting help from staff. The shop's prices are generally low, making it an attractive option for those seeking affordable products. However, some customers have expressed dissatisfaction with the selection, citing the absence of certain products.Unfortunately, some customers have reported issues with customer service, including being ignored while in the shop and dealing with staff who appear intoxicated or uncooperative. While the business has received praise for its friendly and helpful staff in some cases, these negative experiences seem to be more frequent. Despite this, the business appears to have a loyal customer base and is well-regarded by many for its competitive prices and wide selection of products.