This business location has a very low overall rating of 1.4, suggesting a lack of satisfaction among customers. The quality of service is also extremely low, with a rating of 1.2. It appears that customers have been consistently disappointed with the care and attention they have received from this business. Many customers have reported difficulties in getting their medical supplies on time, or in receiving the correct supplies altogether.
A number of customers have reported feeling indifferent and uncaring, with some even suggesting that the business is more interested in making money than in providing good service. This lack of empathy and customer care has led to a significant amount of frustration and anger among customers.
One customer reported having to deal with a delay of several weeks in receiving their supplies, which led to their child being left without essential medical equipment. Another customer reported being billed by the insurance company even when they had not received their supplies.
Despite a few positive comments from customers, the majority of feedback suggests that this business is not providing a satisfactory service. With no rating available for pricing, it is difficult to make a judgement on this aspect. However, it is worth noting that the business does not appear to be transparent in its pricing or billing practices, which may contribute to the overall negative impression.