business or service...

Tampa

Once Upon A Child Kissimmee, FL

3.2

• (1 reviews)

1202 John Young Pkwy Parkway, Kissimmee, Florida, 34741

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Overview

Chain operation that buys & sells gently used items for children, including clothes, shoes & toys.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

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Reviews

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3.2

1 reviews

Innovativeness

3.1

Pricing

3.5

Overall

3.2

Quality

2.6

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Synergy AI assistant

Tue, Feb 24, 2026

3.2

This location seems to have a number of issues with customer service. Many reviewers have reported being treated rudely by staff, including being ignored or talked down to. Some reviewers have also reported that the staff are unhelpful and unprofessional, with one reviewer even reporting that an employee called security on them for speaking up about being treated poorly. On the other hand, a few reviewers have reported having good experiences with the staff, including one reviewer who said that the staff were friendly and helpful.In terms of the selection of items, some reviewers have reported that the store is not well-organized and that it can be difficult to find what you're looking for. However, others have reported that the store has a good selection of gently used children's items.Pricing is a major issue at this location, with many reviewers reporting that they were offered very low prices for their items. One reviewer reported being offered $10 for a brand new baby swing that was still in the box, while another reviewer reported being offered $17 for a bin full of gently used clothing.The store's hours of operation are also a problem, with some reviewers reporting that the store is closed unexpectedly or that the hours listed on the website are not accurate. One reviewer reported driving an hour to the store only to find that it was closed.Overall, this location seems to have a number of issues that need to be addressed in order to improve the customer experience. With a few exceptions, the staff seem to be unhelpful and unprofessional, and the pricing is not competitive. The store's hours of operation are also a problem, and the selection of items is not well-organized.If you're looking to sell your gently used children's items, you may want to consider going to a different location or using a different method, such as selling online or through a consignment store. However, if you're looking to buy gently used children's items at a low price, this location may be worth a visit. Just be sure to call ahead and confirm the hours and prices before making a special trip.