Tampa Bay
Onboard 1 Mortgage LLC
17.77
17.77
Overview
Florida mortgage broker offering conventional mortgages, adjustable mortgages, jumbo loans and refinancing. Serving the entire state of Florida with highly competitive rates. Free online prequalification or apply online.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Identifies as veteran-owned
Identifies as veteran-owned
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Overall
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This location is a financial services business offering mortgage loans and mortgage broking services. The address is Building 10855, Boyette Rd Road, Riverview City. The business has a strong online presence, with a website at https://www.onboard1mortgage.com/. The working hours are Monday to Friday, 10:00 AM to 5:00 PM, with no services available on Saturday and Sunday.The reviews of the business are generally positive, with many customers praising the staff's professionalism, knowledge, and responsiveness. The staff, particularly Sean, Johnny, and Crystal, are often mentioned as being helpful, patient, and communicative. The business is also praised for its ability to close loans quickly and efficiently, with some customers noting that they were able to close their loans in as little as 10 days.However, there is one negative review from a customer who had a poor experience with the business. The customer reported that the business failed to properly prequalify the buyer, leading to complications and ultimately a loan denial.Overall, the business has a good reputation and provides good service to its customers. However, there is room for improvement in terms of ensuring that all customers are properly prequalified before proceeding with the loan process.In terms of innovativeness, the business has introduced online prequalification and application processes, which makes it easier for customers to initiate the loan process. However, the business could explore more innovative ways to improve its services and customer experience.In terms of pricing, the business is competitive, with many customers noting that they were able to get good interest rates and terms on their loans. However, the business could explore ways to reduce costs and pass the savings on to its customers.Overall, the business is a good choice for customers looking for mortgage broking services. However, customers should be aware of the potential for complications and ensure that they carefully review their loan options before proceeding.
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