Tampa Bay
Omnibus Express
27.04
27.04
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Photos & videos
Submit a review
Overall
Quality
Pricing
Submit a review
This business location has mixed reviews. The quality of service varies greatly, with some customers experiencing friendly and helpful staff, while others were met with rudeness and poor communication. Some customers have reported issues with bus ticket departures and refunds, and there have been complaints about the condition of the facilities. On the other hand, the prices are generally considered to be reasonable and competitive. One notable issue is the long waiting times at layovers, which has led to concerns about cartel extortions and additional fees for connecting buses. Despite these issues, some customers have reported pleasant experiences with the staff and the overall service. The business seems to be working to improve, with responses from the owner apologizing for incidents and promising to address customer concerns. However, more needs to be done to ensure that all customers receive the level of service they deserve.
Own this business?
Categories
Automotive & Boat Service
Transportation
Transportation service
Bus company
Contact business
1